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SMS Terms

Last Updated:​ 10-14-2026

These SMS Terms and Conditions, referred to as “SMS Terms,” govern text-message communications sent by AF-Enterprises LLC d/b/a RateTheVisit, referred to as “RateTheVisit,” “we,” “us,” or “our,” and text-message communications sent through RateTheVisit’s services on behalf of our business customers.

By opting in to receive text messages, you agree to these SMS Terms, our Terms of Service, and our Privacy Policy.

1. RateTheVisit Text Messaging Program

RateTheVisit may send recurring transactional and marketing text messages to individuals who provide their consent through:

  • Website forms
  • Free-trial signup forms
  • Appointment-booking forms
  • Other clearly disclosed opt-in methods

RateTheVisit uses a registered 10DLC messaging program associated with AF-Enterprises LLC.

Consent to receive text messages is not a condition of purchasing any product or service.

2. Types of Messages

Depending on the opt-in you provide, RateTheVisit messages may include:

  • Appointment confirmations and reminders
  • Requests to schedule or confirm a call
  • Trial and account-related messages
  • Service updates
  • Support-related messages
  • Marketing messages
  • Promotional offers
  • Follow-up communications related to your inquiry, trial, or account

Message frequency varies based on your interaction with RateTheVisit, your requested services, your account activity, and your communication preferences.

3. Costs

Message and data rates may apply. Your mobile carrier may charge you for sending or receiving text messages according to your wireless plan.

RateTheVisit is not responsible for charges imposed by your mobile carrier.

4. Opting Out

You may opt out of RateTheVisit text messages at any time by replying: STOP

After you send STOP, we may send one final message confirming that your opt-out request has been processed. You will no longer receive recurring messages from that RateTheVisit messaging program unless you later opt in again.

You may also use common opt-out keywords such as:

  • STOPALL
  • UNSUBSCRIBE
  • CANCEL
  • END
  • QUIT

5. Help

For help, reply: HELP

You may also submit a support request through:

Contact Us

6. Mobile Carriers

Mobile carriers are not liable for delayed or undelivered messages.

Message delivery is subject to effective transmission by your mobile carrier and other service providers. RateTheVisit does not guarantee that text messages will be delivered, received, read, or acted upon.

7. Your Responsibilities

By opting in to receive RateTheVisit messages, you represent that:

  • You are the owner or authorized user of the mobile number provided.
  • You have authority to consent to receive messages at that number.
  • The information you provide is accurate and current.
  • You will notify us if your mobile number changes or is reassigned.
  • You will not use the messaging program for unlawful, abusive, deceptive, or fraudulent purposes.

8. Messages Sent on Behalf of RateTheVisit Customers

RateTheVisit may send text messages on behalf of its business customers, including review requests, review reminders, appointment-related communications, and other customer-authorized messages.

Each RateTheVisit customer is solely responsible for:

  • Obtaining all legally required consent before providing contact information or authorizing text messages
  • Maintaining records of consent
  • Providing legally compliant opt-in language and disclosures
  • Honoring opt-out requests
  • Complying with the Telephone Consumer Protection Act, state privacy laws, carrier rules, and other applicable laws
  • Following applicable review-platform policies
  • Avoiding review gating, deceptive review practices, unlawful incentives, spam, and prohibited messaging

If you receive a text message from a RateTheVisit customer, that customer’s own privacy policy, terms, and communication practices may also apply.

9. Consent Records

RateTheVisit and its customers may retain records related to consent, opt-in requests, opt-out requests, message content, message delivery, and messaging activity to support compliance, resolve disputes, operate the service, and meet legal obligations.

10. Privacy

RateTheVisit’s collection and use of personal information is described in our Privacy Policy.

For messages sent on behalf of RateTheVisit customers, the applicable customer’s privacy policy may also govern how your information is collected and used.

11. Changes to These SMS Terms

We may modify these SMS Terms from time to time. Updated terms will be posted on this page with a revised “Last Updated” date.

Your continued participation in a RateTheVisit messaging program after the updated SMS Terms take effect constitutes acceptance of the updated terms.

12. Contact Us

For questions about these SMS Terms or RateTheVisit messaging programs, contact us through:

Contact Us